Customer Support Executive Indore Hiring !!!!!!

Description

We are seeking a motivated and enthusiastic Customer Support Executive in INDORE location to join our team in India. The ideal candidate will have 0-1 years of experience in a customer service role and will be responsible for providing top-notch support to our customers. If you are a quick learner with a passion for helping others, we would love to hear from you.

Responsibilities

• Respond to customer inquiries via phone, email, and chat in a timely and professional manner.
• Assist customers with product-related questions and troubleshooting issues.
• Maintain accurate records of customer interactions and transactions.
• Provide feedback to management on customer issues and trends.
• Collaborate with team members to improve customer support processes.
• Follow up with customers to ensure their issues have been resolved satisfactorily.

Skills and Qualifications

• Excellent verbal and written communication skills in English and Hindi.
• Basic knowledge of customer support software and tools.
• Strong problem-solving skills and the ability to think on your feet.
• Ability to work in a fast-paced environment and handle multiple tasks simultaneously.
• Basic computer skills, including proficiency in MS Office Suite (Word, Excel, PowerPoint).
• A positive attitude and a passion for helping customers.