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Job Title: Customer Support Executive Travel Process (Voice)
Location: Noida
Work Mode: Work from Office
About the Role:
We are hiring for our premium Travel Process in Noida! If you are a polished and enthusiastic professional with excellent communication skills and prior BPO experience, this is your opportunity to step into a dynamic, growth-driven environment.
Key Responsibilities:
Handle inbound and outbound customer queries related to travel bookings and services.
Assist customers with flight, hotel, and itinerary information.
Provide accurate and timely resolutions while maintaining high customer satisfaction.
Ensure adherence to process guidelines and quality standards.
Collaborate with internal teams for seamless service delivery.
Requirements:
Graduate in any discipline (mandatory)
Minimum 1 year of BPO experience (mandatory)
Excellent verbal and written English communication skills
Strong interpersonal and problem-solving abilities
Candidates from a BPO background are preferred
Flexibility to work in rotational shifts
What We Offer:
Salary: Up to 30,000 CTC
Working Days: 5 days a week
Training: Paid Training Provided
Growth: Clear career progression opportunities
Work Mode: Work from Office (Noida location)
Why Join Us
Be a part of a global travel process that values learning, performance, and growth. We offer a professional environment where your communication skills and service excellence will help you thrive.
Bachelor of Arts (B.A), Bachelor of Business Administration (B.B.A), Bachelor of Architecture (B.Arch)
Founded in the year 2000, we believe in business process excellence. So, its a no-brainer that, we believe in quality over quantity. Developing and transforming customer data that serves the entire customer lifecycle is our niche and we take pride in bringing you unparalleled expertise through our team of 17,000+ professionals across 9 delivery centers, worldwide. We focus primarily on Customer Experience (CX) which is why our staff and customer retention rates are among the highest in the industry.
Job ID: 134589657
