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Company Description
iEnergizer is a leading Business Process Outsourcing (BPO) provider offering comprehensive customer management solutions. The company supports its clients by delivering end-to-end lifecycle customer support services, including sales, customer care, technical support, and back-office operations. Trusted by a diverse range of industries such as healthcare, finance, gaming, publishing, and legal, iEnergizer partners with numerous Fortune 500 companies. iEnergizer prides itself on delivering high-quality services while maintaining cost efficiency and creating an innovative, customer-focused environment. As a mid-sized company, iEnergizer combines the resources for scalability with the flexibility to adapt to client-specific needs.
Role Description
This is a full-time, on-site role for a Customer Support Executive based in Noida. The role involves providing excellent customer service and support, addressing customer inquiries, resolving issues, and ensuring high levels of customer satisfaction. Responsibilities include handling inbound and outbound communications via various platforms, assisting with technical issues, and delivering a seamless customer experience. The role requires effective communication skills, empathy, and a focus on providing solutions to meet customer needs.
Qualifications
Interview & Work Details
Face-to-face interview only
5 days Rotational Shifts & Rotational Week Offs
Work From Office
Work Location: iEnergizer, A-37, Sector 60, Noida
Salary Structure
Fresher: 40,000 CTC
Experienced: 50,000 CTC
How to Apply
Interested candidates can share their CV on
WhatsApp: 9217218404 (HR Nayan)
Email ID: [Confidential Information]
If you know someone who might be a great fit, feel free to tag or refer them!
Bachelor Of Technology (B.Tech/B.E), Bachelor of Dental Surgery (B.D.S), Bachelor of Homeopathic Medicine and Surgery (BHMS), Bachelor of Science (B.Sc), Bachelors of Law (B.L/L.L.B), Bachelor in General Studies (BGS), 12th Class (XII), Bachelor of Arts (B.A), Bachelor of Applied Science (BAS), Bachelor of Education (B.Ed), Bachelor of Ayurvedic Medicine and Surgery (BAMS), Bachelor of Business Administration (B.B.A), Bachelor of Interdisciplinary Studies, Bachelor of Commerce (B.Com), Bachelor in Hotel Management (B.H.M), Bachelor of Architecture (B.Arch), Bachelor Of Pharmacy (B.Pharm), Bachelor of Music Education (B.M.E.), Bachelor of Social Work (B.S.W), MBBS, Bachelor of Health Science, Bachelor Of Computer Application (B.C.A), Bachelor of Liberal Arts (BLA/ALB), Bachelor of Music
Founded in the year 2000, we believe in business process excellence. So, its a no-brainer that, we believe in quality over quantity. Developing and transforming customer data that serves the entire customer lifecycle is our niche and we take pride in bringing you unparalleled expertise through our team of 17,000+ professionals across 9 delivery centers, worldwide. We focus primarily on Customer Experience (CX) which is why our staff and customer retention rates are among the highest in the industry.
Job ID: 134341001
