Role Description
This is a full-time on-site role for a Customer Support Executive located in Gurugram. The role involves responding to customer inquiries, resolving issues, and ensuring customer satisfaction. Day-to-day tasks include providing online support, answering queries efficiently, and addressing technical or service-related challenges. The ideal candidate will maintain a professional and empathetic approach while ensuring prompt resolutions.
CTC upto 3LPA
Qualifications
- Possess Customer Support, Customer Satisfaction, and Customer Service skills to manage inquiries and maintain quality interactions.
- Experience with Online Support and Technical Support for resolving digital or technology-related concerns.
- Strong communication and interpersonal skills to collaborate effectively with customers and team members.
- Problem-solving abilities and time management skills to handle and prioritize multiple customer queries efficiently.
- Proficiency in using support software and tools is advantageous.
