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Customer Support Executive

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0-3 Years
1,80,000 - 3,60,000 INR
2 months ago
196 Viewed
136 Applied

Job Description

Job Title: Customer Support Executive - Axis BPO Process (inbound customer service + credit card upselling process)

Location - Sector 127, Noida
Industry - BPO

Job Type: Full-Time

Education: Under Graduates/Graduates


Fresher (Graduates)
UG with Minimum 1 Year BPO voice process experience (Customer service in Tele Banking/Tele Sales)
Skills and Abilities:

Versant score should be more than 4
Basic telephonic etiquettes and customer skills
Candidate should be able to communicate in English and Hindi
Customer-focused and attentive

Job Responsibilities:
Answers inquiries by clarifying desired information
Determines requirements by working with customers
Resolves problems by clarifying desired information
Cross-sell and upsell products/services

Shifts-Proper day shifts ,6 days working + 1 day Rotational week off
Direct walkin interview process

Additional Benefits:
Free pick and drop shuttle service till specified locations (Metro stations-Noida Sector-37, 52, 59 & Noida City Centre)
Mandatory Documents:

Updated CV
Aadhar card
This is a customer-centric role with a focus on telephonic communication and customer service.
Candidates should possess the required language skills and be customer-focused.
Experience in Tele Sales or Tele Banking is preferred for candidates with at least 1 yearofexperience.

Posting by:

Harshit Juneja

Interested candidates can contact me or call +91 1293670598

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