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Tech Mahindra Limited

Customer Support Associate

Tech Mahindra Limited

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0-4 Years
1,00,000 - 2,50,000 INR
a month ago
733 Viewed
152 Applied

Job Description

Tech Mahindra Ltd.

Hiring for Domestic Process- Customer Support Associate

NOTE: Excellent verbal and written communication skills required

Roles and Responsibilities:

  • Interface with customers via inbound calls or the Internet for the purpose of or actively offering services.
  • Clarify customer requirements; probe for and confirm understanding of requirements or problem.
  • Must be very confident and presentable.
  • Should have excellent convincing and problem-solving skills.
  • Must be able to handle multiple projects simultaneously & be receptive to change.

Job Specification: -

  • Any Graduate / Under-Graduate / drop out / pursuing Bachelors- any fresher can apply.
  • Immediate Joiners only.
  • Excellent verbal and written communication skills.
  • Rotational Shifts
  • 6 days working -

Salary offered:-

1.8 LPA- 2.4 LPA

Perks and Benefits:-

  • One way cab(In odd hours shifts)

Interested candidates can drop their updated resume on the WhatsApp mentioned below:

WhatsApp - (+91) 8439899331

Role:Voice / Blended - Other

Industry Type:IT Services & Consulting

Department:Customer Success,Service & Operations

Employment Type:Full Time, Permanent

Role Category:Voice / Blended

Education

UG:Graduation Not Required

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Tech Mahindra is part of the US $15.4 billion Mahindra Group and is a leading global systems integrator and business transformation consulting organization, focused primarily on the telecommunications industry. Tech Mahindra helps companies innovate and transform by leveraging its unique insights, differentiated services and flexible partnering models. This has helped customers reduce operating costs, generate new revenue streams and gain competitive advantage. Tech Mahindra expanded its IT portfolio in 2009 by acquiring the leading global business and information technology services company, Mahindra Satyam (earlier known as Satyam Computer Services).

Tech Mahindra's capabilities spread across a broad spectrum, including Business Support Systems (BSS), Operations Support Systems (OSS), Network Design & Engineering, Next Generation Networks, Mobility Solutions, Security consulting and Testing.

Tech Mahindra's solutions portfolio includes Consulting, Application Development & Management, Network Services, Solution Integration, Product Engineering, Infrastructure Managed Services, Remote Infrastructure Management and BSG (comprises BPO, Services and Consulting).

With an array of service offerings for TSPs, TEMs and ISVs, Tech Mahindra is a chosen transformation partner for several leading wireline, wireless and broadband operators in Europe, Asia-Pacific and North America.

Tech Mahindra has successfully implemented more than 16 Greenfield Operations globally and has over 130 active customer engagements mostly in the Telecom sector. The company has been involved in about 8 transformation programs of incumbent telecom operators.


Tech Mahindra has a global footprint through operations in more than 31 countries with 17 sales offices and 15 delivery centers. Assessed at SEI CMMi Level 5, Tech Mahindra's track record for value delivery is supported by over 40,500 professionals who provide a unique blend of culture, domain expertise and in depth technology skill sets. Its development centers are ISO 9001:2008 & BS7799 certified.

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FUNCTIONS
Customer Service/ Call Centre/ BPO
INDUSTRY
ITES/ BPO/ Call Center
SKILLS/ROLES I HIRE FOR
Technical Support, Tech Support, Customer Service, International Bpo, Voice Process
LEVEL HIRING FOR
Junior Level, Mid Level, High Level, Top Management
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Last Updated: 27-06-2024 07:27:32 AM
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