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HDFC securities

Customer Service Team Manager

HDFC securities
Early Applicant
  • 5 months ago
  • Be among the first 50 applicants
Exp: 2-4 Years
  • Full time
Mumbai, India
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Job Description
  • Ensure Productivity is monitored/enhanced in line with set targets
  • Ensure optimum utilization of resources
  • Maintain Team MIS and conduct regular appraisal
  • Consistency in achieving the agreed performance parameters
  • TAT adherence to be mandated & regularly monitored
  • Achieve team targets on TPP/other products as agreed
  • Conduct trainings for the new joinees
  • Refresher training to be identified & conducted
  • Regular monitoring and feedback to be provided to the execs
  • Update team of any new updates. Assist team with prompt handling of escalations
  • Client feedback to be shared with resp dept.

Industry:Other

Function:Banking

Job ID: 79098293

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HDFC securities
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Last Updated: 10-05-2024 00:42:20 PM
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