customer service representative

0-1 years
10 days ago 291 Applied
Job Description

Job Title: Customer Service Representative

Company Name Tech Mahindra (https://www.techmahindra.com/)

Industry BPO

Location - Rajarhat, Kolkata

Designation: Associate Hiring for VI Wcom

Job Profile: Handling Emails & Calls (Blended).

Job Type: Full Time Permanent - Duration 9 Hours (including 1 hr break)

Mandatory Criteria:

Communication Skill: Excellent communication needed in English and Hindi.
Education: Higher secondary.
Experience: Minimum 8 months BPO experience required.
Work Timing: 9 am to 9 pm rotational (No Night Shifts).
Week Off: Rotational, 6 days working.
Maximum Age Limit: 40
Interview Structure:

HR Round Yes
Typing Test Min 25 WPM/80% accuracy
Ops Round
Versant Test (Written Versant Score should be 60)
Client Round
Documents Required:

Aadhar Card (Complete Date of Birth) Mandatory
Pan Card - Mandatory
Education Marks sheets 10th, 12th, Mandatory
Experience Letter, Offer Letter, Pay slips (last 3 months)
Salary and Benefits:

JOB TYPE

Skills

Tellecalling. customer support

Education

12th Class (XII)

Sarvesh Sharma 8840532314

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