Customer Service Executive

______________________________________________________________________________________________

Policy Bazaar is Hiring for Customer Service Professionals

Job Title:* Customer Service Executive

Location:* Gurgaon

Salary:* 2.5 - 4.0 LPA + Unlimited Incentives

Company:* Policy Bazaar

Job Summary:*

Policy Bazaar is looking for highly motivated Customer Service Executives to join our growing team in Gurugram. This role involves providing exceptional support and assistance to our international customers for their insurance products and services. If you have excellent communication skills, a passion for customer service, and a commitment to helping others, this is an exciting opportunity to grow your career in a fast-paced and dynamic environment.

Responsibilities:

- Handle customer inquiries via phone, email, and chat.

- Provide detailed information about our products and services.

- Assist customers in making informed decisions about their insurance needs.

- Maintain accurate records of customer interactions and transactions.

- Resolve customer complaints in a professional and timely manner.

- Collaborate with team members to improve customer satisfaction.

Requirements:

• Fluency in one or more Indian vernacular languages
• Experience: 0-4 years in customer service or sales.
• Excellent communication and interpersonal skills.
• Ability to handle high-pressure situations and resolve conflicts effectively.
• Basic computer skills and familiarity with CRM systems.
• Strong problem-solving abilities and attention to detail.
• Bachelor's degree preferred.

Working Conditions:

6-day working week.

Salary range: 2.55 - 4. LPA (plus incentives) depending on relevant experience

Interested candidates can share there CV : Kashish Singh | 8448389795 | [Confidential Information]