Customer Service Executive

2-4 years
200000 - 400000 INR
2 months ago 37 Applied
Job Description

Job Description

Helping customers choose the right product for their requirements and budget

Handling customer concerns and complaints in a timely manner

Informing customers of upcoming promotions or deals

Establishing a positive rapport with all clients and customers in person or via phone

Forming reports based on customer satisfaction statistics and helping their team to develop new skills

PMS Consulting