Customer Service Executive_Inbound

1-3 years
2 months ago 45 Applied
Job Description

What we are hiring : Customer Service Executive inbound resolve customer queries,
Eligibility Criteria : UG/ Graduate
Experience : 1 year of Customer Service experience.

Key Skills of the Role :

  • Resolve customer complaints via phone.
  • Excellent communication and presentation skills.
  • Strong phone contact handling skills and active listening.
Work location : Navi Mumbai, Millennium Business Park - Mahape
Mode of Work : Work from Office
Shift/ Week-offs : Day Rotational| 1 Rotational week-off

Company Profile:
Hexaware BPS is a unit of Hexaware Technologies Ltd. We are currently staffed with 2000+ people across Navi Mumbai (Mahape) Chennai, Nagpur and US. Ranked 15th in the NASSCOM Top 20 IT Software & Services Exporters from India, we also rank among the Top 20 Best IT employers in India by DQ-IDC for four years in a row.

Hexaware BPS leverages the strong technology strengths of its parent organization. Our core expertise is in providing outsourced services in functions such as Human Resources (HR Outsourcing), Finance & Accounting (F&A Outsourcing), and the Core Operations of companies in industries such as Insurance, Healthcare, Financial Services, Market Research, Utilities, Professional Services, and Engineering Services etc. In these areas, we provide both BPM (transactional & interactional) and KPO (analytical and high-end) services to our customers in North America, Europe and Asia. Our range of front and back-office solutions includes Transaction Processing, Documents Management, Voice Processes and Consulting services.