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Hexaware Technologies Limited

Customer Service Executive

Hexaware Technologies Limited

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0-1 Years
a month ago
980 Viewed
151 Applied

Job Description

Job Title : Customer Service Executive
Location : Bhopal
Experience : 0 to 3 Years (Fresher can apply)
Skills : English Communication Skills

Job Description :

Soft Skills :

Ability to effectively communicate his/her thoughts in a well-organized manner
Excellent, live writing skills. Example: Ability to type a minimum of 22 words per minute with few grammatical errors in a back and forth conversation with a customer.
Friendly and upbeat style
Ability to handle difficult or irate customers effectively
Ability to set expectations and deliver information in a positive and articulate way
Investigates and takes action to meet customer's needs
Solves routine problems effectively, gathering the information necessary from the customer
Applies systematic approach to solving problems
Professional and positive in interactions with others and is able to establish rapport quickly
Treats others with courtesy and respect
Able to adjust his/her behavior and communication to accommodate working styles and perspectives of diverse individuals

Walkin Interview :
Hexaware Technologies, 2nd Floor, Maple High Street, Narmadapuram Road, Bhopal
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Company Profile:
Hexaware BPS is a unit of Hexaware Technologies Ltd. We are currently staffed with 2000+ people across Navi Mumbai (Mahape) Chennai, Nagpur and US. Ranked 15th in the NASSCOM Top 20 IT Software & Services Exporters from India, we also rank among the Top 20 Best IT employers in India by DQ-IDC for four years in a row.

Hexaware BPS leverages the strong technology strengths of its parent organization. Our core expertise is in providing outsourced services in functions such as Human Resources (HR Outsourcing), Finance & Accounting (F&A Outsourcing), and the Core Operations of companies in industries such as Insurance, Healthcare, Financial Services, Market Research, Utilities, Professional Services, and Engineering Services etc. In these areas, we provide both BPM (transactional & interactional) and KPO (analytical and high-end) services to our customers in North America, Europe and Asia. Our range of front and back-office solutions includes Transaction Processing, Documents Management, Voice Processes and Consulting services.

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Last Updated: 14-06-2024 00:22:53 PM
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