We are looking for a proactive and detail-oriented customer support intern to manage email escalations and handle return & refund queries for our customers.
Selected Intern's Day-to-day Responsibilities Include
- Respond to customer emails with accuracy and empathy
- Handle escalated cases professionally
- Process return & refund requests as per company policy
- Coordinate with operations/warehouse for order resolutions
- Maintain response TAT and customer satisfaction
- Update internal sheets and CRM regularly
About Company: LuxuryKase is the ultimate destination for premium iPhone covers that perfectly blends sophistication with functionality. Our exquisite collection of luxury iPhone covers is crafted with the finest materials, including genuine leather, exotic skins, and high-quality metals, ensuring your iPhone is always protected in style. Our commitment to excellence extends beyond our products to our exceptional customer service. We are dedicated to providing an unparalleled shopping experience, from our easy-to-navigate website to our fast and reliable shipping. Follow our LinkedIn page for the latest updates on our luxurious iPhone covers, as well as exclusive promotions and events. Join our community of fashion-forward individuals who understand that protecting your iPhone doesn't mean sacrificing style. Choose LuxuryKase for a luxury iPhone cover that's as unique as you are.
