We are looking for a talented and enthusiastic Customer Representative to join our growing team. The successful candidate will be responsible for providing excellent customer service to our clients, resolving any issues they may have and ensuring their satisfaction with our products and services. This is an entry-level position with growth opportunities within the company.
Responsibilities
Handle customer inquiries via phone, email, and chat
Provide accurate and timely information about our products and services
Resolve customer complaints and issues in a timely and efficient manner
Escalate complex issues to senior representatives or managers as needed
Maintain accurate records of customer interactions and transactions
Stay up-to-date with product knowledge and company policies
Meet and exceed performance goals and targets
Skills and Qualifications
Bachelor's degree in any field
0-4 years of experience in customer service or related field
