Customer Relationship Executive

• Delivering excellent service to ensure high levels of customer satisfaction.
• Responding to customer complaints and concerns in a professional manner.
• To help the Customer enthusiastically in the process of locating the merchandise and suitably recommending as per his needs and profile.
• To describe the features of the product and its utility, energetically and thus help the Customer to make a buying decision and also suggest add-on products.
• Creating business strategies to attract new customers, expand store traffic, enhance profitability and meet targets
• Other responsibilities include maintaining day-to-day store operations, daily reports and budgets

Specific skills and experience required:

• Should be presentable, have excellent communication skills and convincing ability
• At least 1year of experience in any sales is a must
• Experience in retail sales would be a plus

Qualifications Required:

• Minimum qualification required is 10 + 2
• Any Graduate/ Post Graduate may apply