Customer relationship executive (Field Collections)

1-4 years
20 days ago 100 Applied
certified job
Job Description


Business Unit:


Education Qualifications:

Undergraduate (SSC or HSC)

Preferred Grade:


Age group:
above 18 years



Min. work experience:
0 2 years

Preferred Industry/ sector:

Auto(Commercial / Passenger Vehicles), Agri Loans, Tractor Loans, Banking (Personal loans/Credit Cards)
Execute recoveries / Collections as per accounts assigned

Core Responsibilities:

  • Submit proper account of all cash/ cheques/ drafts/ documents collected from the customers against issue of temporary cash receipts/ acknowledgements on a daily basis to the concerned designated person and obtain proper acknowledgement
  • Dress code to be followed as per policy, behave appropriately and be very courteous to the customers, dealers and attend to work properly
  • Adhere to the instructions, written and oral, given by superiors in order to complete all required documentation, paper work and submit the same to the concerned with all records properly maintained
  • Understanding of the collections Policy and effective implementation for recoveries
  • Ensure all the SLA is been met and adhered to & targets assigned are met month on mont
  • Ensure 100% visits with TAT are conducted and the same is recorded on system
  • Need to ensure the collected payments are deposited and credited into the customers accounts within the specified TAT
  • Need to collect correct phone numbers from the field and update the same during daily review meetings

Knowledge :
Awareness of the Client process
Basic understanding of Collections with through knowledge of process & SLAs

Skills & Abilities:
  • Ability to plan & arrange for collection
  • Cordial & Polite
  • Field collection experience
  • Hardworking
  • Other attributes
  • Unique Identification Code(UIC)
  • Collections/SAM/06


Cell phone reimbursement
Health insurance
Provident Fund


Day shift
Supplemental pay types:
Commission pay
Ability to commute/relocate:

Bangalore, Karnataka: Reliably commute or planning to relocate before starting work (Required)

Secondary(10th Pass) (Preferred)


total work: 1 year (Preferred)
Speak with the employer
+91 7975820882



Customer relationship executive
Field Collections

'Conneqt Digital is in the business of digital transformation. Conneqt with us to improve customer experience, accelerate growth and boost efficiency.Established in 2004, Conneqt headquartered in Bangalore is India's leading Digital IT & BPM services provider, and a subsidiary of Quess Corp (BSE: 539978, NSE: QUESS). At Conneqt we strive to help our customers in growing revenues, enabling efficiencies, and enhancing customer experience across industries.