Customer Relationship Executive

Career Solutions

Delhi, Delhi NCR

2-4 Years

This job is no longer accepting applications

Posted 2 months ago

Job Description

We are seeking a Customer Service Executive to manage client relationships, resolve issues, and ensure customer satisfaction. The role involves handling inquiries and complaints, conducting follow-ups, gathering feedback, and working with cross-functional teams to improve overall customer experience and drive retention.

Key Responsibilities

Address and resolve customer inquiries, issues, and complaints promptly.
Conduct follow-ups to ensure customer satisfaction.
Collect customer feedback and share insights with relevant teams.
Collaborate with internal teams to enhance service quality and customer experience.
Build and maintain long-term customer relationships to drive retention.

Skills

Customer Service, Relationship Management, Complaint Resolution, Feedback Collection, Customer Retention, Communication Skills, Problem Solving, Collaboration

More Info

Job Type:

Permanent Job

Industry:

Recruiting, Staffing Agency

Role:

Customer Service /Tech Support

Function:

Manufacturing/Engineering/R&D

Employment Type:

Full time

Open to candidates from:

Indian

About Company

Career Solutions

Career Solutions is an accomplished name, renowned for providing quality services in the Human Capital and staffing arena.

We equip our esteemed clients with valuable business solutions for Recruitment, Executive Search, Staffing, Corporate Trainings, HR and RPO (Recruitment Process Outsourcing). We provide comprehensive manpower solutions across all levels and diverse functional areas & deal with multiple functional verticals distributed across the industry.

We are a team of energetic, innovative and experienced intellectuals offering brilliant and tailored business solutions. Our efficient, objective focused solutions supplement the steady growth of individuals and enterprises.

We also provide Professional Resume Writing Services to ensure better job opportunities and options for the candidates. This service covers everything which will help candidates in bagging the right and better job. We have a panel of experienced resume developers having specialization in various fields.

With years of rich experience and a credibility to back up it is providing exemplary customer service and competent employees to diverse corporates, of all sizes; in India, Gulf, Europe, Africa, U.K, U.S.A as well as other parts of the globe.

Job ID: 127816339

Jobs by Skill - IT