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0-2 Years
a month ago
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Job Description

Job Title: Travel Consultant / Customer Care Executive
Process: Domestic and International processes
Company: Absolute Global Travel Pvt. Ltd.
Location: Laxmangarh (Opp. Mody University), Sikar, Rajasthan, India
Experience : 0 4 Years (Freshers are Welcome)
No of Openings: 50

About Us: Absolute Global Travel Pvt. Ltd., operating the leading OTA platform BookMyBooking.com, is dedicated to providing exceptional travel experiences to our customers. With a focus on quality, security, and customer satisfaction, we offer a wide range of services including Visa services, Hotel/Accommodation, Tours and Activities, Transfers, and Travel Insurance across the world.

Job Summary: We are seeking a dynamic and customer-focused Travel Consultant to join our team. The ideal candidate will assist customers with their travel planning needs, provide detailed information about various destinations, and coordinate with service providers to create exceptional travel experiences. If you are passionate about travel and enjoy helping others plan their perfect getaway, we would love to hear from you.
Key Responsibilities:
- Assist customers with travel planning, including booking hotels, tours, transfers, travel insurance, and other travel-related services.
- Handle customer inquiries and resolve issues promptly and professionally.
- Maintain up-to-date knowledge of travel regulations, visa requirements, and industry trends.
- Coordinate with various service providers to ensure seamless travel experiences for clients.
- Create and manage travel itineraries based on client preferences and requirements.
- Promote and sell travel packages, special deals, and promotional offers.
- Build and maintain relationships with clients to encourage repeat business and referrals.
- Monitor and manage travel budgets, ensuring cost-effective solutions for clients.
- Assist clients in understanding and navigating travel-related documentation and procedures.
- Stay informed about global travel advisories and communicate relevant information to clients.
- Collaborate with marketing teams to develop and promote travel packages and special deals.
- Utilize feedback from clients to improve services and travel offerings.
- Maintain detailed records of client preferences, bookings, and communications.
- Participate in training and development programs to enhance product knowledge and customer service skills.
- Conduct post-travel follow-ups to gather feedback and address any concerns or issues.
- Provide support during emergencies, such as travel disruptions or changes in travel plans.

Requirements:
- Proficiency in English speaking and writing.
- Strong communication and interpersonal skills.
- Computer skills and experience using computer applications.
- Willingness to work in an environment with 24/7 rotational shifts (including night shifts).
- Open to working in a blended environment (Voice & Chat/Email).
- Passion for travel and a good understanding of popular travel destinations.
- Ability to work efficiently in a fast-paced environment.
- Customer-focused attitude with excellent problem-solving skills.
- Freshers or candidates with experience in the travel industry are welcome.
- Graduate in any stream, with a high school diploma or equivalent; additional certifications in travel and tourism are advantageous.

What We Offer:
- Competitive salary and benefits package.
- Comprehensive training and development programs.
- A dynamic and supportive work environment.
- Opportunities for career growth and advancement within the company.
- Exposure to a global clientele and diverse travel experiences.

Walk-In-Interview Details: Interested candidates can attend a walk-in interview at our office or can call HR to fix an appointment for the Interview. Please bring your resume at the time of interview.

Day: Monday to Saturday
Time: 11:00 AM to 07:00 PM
Venue: Absolute Global Travel Pvt. Ltd., (Mody University Laxmangarh), Sikar, Rajasthan, India
Contact Person: Devraj Singh.
Contact No: 8307832475.

Join us at Absolute Global Travel Pvt. Ltd. and be part of a team that is passionate about making travel dreams come true!

Absolute Global Travel Pvt. Ltd. is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
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Absolute Global Travel Pvt. Ltd., operating the leading OTA platform BookMyBooking.com, is dedicated to providing exceptional travel experiences to our customers. With a focus on quality, security, and customer satisfaction, we offer a wide range of services including Visa services, Hotel/Accommodation, Tours and Activities, Transfers, and Travel Insurance across the world.

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