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Customer Care Executive

Conneqt Business Solutions Limited

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0-5 Years
14 days ago
3270 Viewed
258 Applied
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Job Description

Process Inbound outbound & Chat process

Customer Service Responsibilities


Resolving customer complaints brought to your attention.
Manage large amounts of incoming & Outbound phone calls
Build sustainable relationships and trust with customer accounts through open and interactive communication
Provide accurate, valid and complete information by using the right methods/tools
Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
Ability to multi-task, prioritize, and manage time effectively
Customer Support Executive Requirements:

Excellent interpersonal and oral communication skills
Computer skills.
HS Passed
Language (Any two must Know)- English , Hindi , Assamees , Oriya and Bangoli
Fresher or Experience 06 month experience required in BPO industry.

Interested candidate can share resume or direct walk-in interview
Interview timing 10:00 AM to 02:00 PM - Monday to Saturday
Contact Person Mintu Kumar Gupta
Mail id [Confidential Information]
Address: Technopolis Building 10 th Floor Sector V , Service Road, BP Block, Salt Lake City

HR Contact-6299607154 ,9903488333 ,
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'Conneqt Digital is in the business of digital transformation. Conneqt with us to improve customer experience, accelerate growth and boost efficiency.Established in 2004, Conneqt headquartered in Bangalore is India's leading Digital IT & BPM services provider, and a subsidiary of Quess Corp (BSE: 539978, NSE: QUESS). At Conneqt we strive to help our customers in growing revenues, enabling efficiencies, and enhancing customer experience across industries.

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