Sales Executive Online ATV & Off-Road Vehicle Sales
We are looking for a dynamic Sales Executive who can manage online leads, customer conversations, and digital sales operations.
The Sales Executive will be responsible for converting online inquiries into sales, managing customer communication over calls, WhatsApp, email, and online platforms, and ensuring a smooth sales process from lead to delivery.
This role is ideal for someone who loves automotive products, high-ticket sales, and digital customer interaction.
Key Responsibilities (KRA)
- Lead Management & Follow-Up:
- Handle & respond to all online inquiries from website, WhatsApp, Instagram, Google, Facebook, YouTube, IndiaMART, etc.
- Maintain CRM and ensure timely follow-ups.
- Understand customer requirements and recommend the right ATV model.
- Sales Conversion:
- Convert online leads into confirmed bookings.
- Share quotations, product videos, spec sheets, and pricing.
- Negotiate professionally and close high-ticket deals.
- Customer Communication:
- Maintain fast, professional, and clear communication.
- Provide complete product knowledge like engine types, warranty, service, spare parts, delivery timeline, etc.
- Handle objections related to price, quality, service, logistics, and support.
- Digital Sales Operations:
- Coordinate with dispatch, warehouse, and logistics teams for customer orders.
- Manage WhatsApp catalog, product descriptions, and digital brochures.
- Support the marketing team to create sales-oriented content.
- Customer Satisfaction:
- Ensure every customer receives excellent pre-sales and post-sales support.
- Maintain a 5-star customer experience.
- Resolve complaints or queries quickly.
Key Performance Indicators (KPI)
- Sales Targets
- Monthly ATV/UTV unit sales target
- Conversion rate from leads to bookings
- Response Time: Average response time to new leads (max 510 minutes)
- Lead Follow-Up Quality
- Number of follow-up calls/WhatsApps per lead
- Lead nurturing efficiency
- Customer Satisfaction Score
- Customer ratings
- Repeat customer referrals
- Digital Sales Metrics
- Improvements in inquiry-to-sale ratio
- Daily/weekly CRM updates
- Follow-up success percentage
Full product training provided
Work Mode: Office Delhi
About Company: KS Ventures is India's leading distributor of premium ATVs, UTVs, dirt bikes, and adventure vehicles, representing top global brands such as CF Moto, Linhai Yamaha, and Alphatech Motorsport. Since 2015, we have sold 50,000+ vehicles across India and built a trusted reputation in the off-road industry.
