Key Responsibilities
- Lead generation and prospecting:
- Identify and generate new business leads through various channels, including cold calling, email campaigns, social media, networking, and attending industry events.
- Research and identify potential clients in need of web development services, including custom websites, e-commerce platforms, SEO, and digital marketing.
- Build and maintain a strong pipeline of qualified leads to ensure consistent sales activity.
- Sales presentations and client engagement:
- Conduct effective sales presentations and product demos to potential clients, showcasing the company's web development offerings.
- Understand client needs and requirements to recommend tailored web development solutions that align with their business goals.
- Answer client questions and address concerns throughout the sales process, providing clarity and expert advice on the web development process.
- Sales negotiation and closing:
- Negotiate pricing, terms, and contracts with prospective clients to close sales.
- Work with internal teams (designers, developers, project managers) to ensure the proposed solution is feasible and aligns with client expectations.
- Close deals and convert prospects into long-term clients while ensuring a smooth transition to the delivery team for project initiation.
- Client relationship management:
Build and maintain strong, long-lasting relationships with clients by providing exceptional service, follow-up, and regular communication.
Ensure customer satisfaction by addressing any post-sale inquiries and working with the project team to ensure the project meets client expectations.
- Sales reporting and Documentation:
- Maintain an up-to-date CRM system to track leads, prospects, and sales activities.
- Prepare and submit weekly or monthly reports on sales activities, progress towards targets, and forecasts to the Sales Manager or Director.
- Monitor sales metrics such as conversion rates, deal size, and sales cycle duration to continually improve performance.
- Market and competitor analysis:
- Stay informed about industry trends, competitor offerings, and emerging technologies to help identify new sales opportunities.
- Communicate market insights to the team to assist in the development of more effective sales strategies.
- Collaboration with marketing:
- Work closely with the marketing team to support promotional campaigns, generate leads, and ensure alignment between sales and marketing strategies.
- Provide feedback on sales materials and marketing collateral based on client interactions.
About Company: Intouch Quality Services Private Limited is a Delhi-based IT company offering a comprehensive range of web services, including website designing, web hosting, internet marketing, and more. Our goal is to deliver premium services worldwide at an affordable cost. Backed by a team of efficient, dynamic, and experienced professionals, we have established a new standard in quality web solutions. Our dedicated professionals possess the expertise to exceed client expectations with high-end services. What began with designing has now expanded to encompass all fields. We specialize in designing, developing, promoting, marketing, and customizing applications using cutting-edge technologies. Additionally, we provide clients the option to hire dedicated resources through our infrastructure, enabling them to have designers and developers working for them at a reasonable cost.
