Summary:
Come join our creative, can-do content design team! We&rsquore a team of enterprise admin-focused UX content designers and content strategists, looking for a versatile, tech-savvy content designer. Shape the future of SharePoint Admin Center, empowering organizations to govern, secure, and optimize their content at scale. Enable admins to manage complex environments with clarity, confidence, and support safe AI adoption and robust governance for AI frontier firms.
Responsibilities:
- Work with an interaction designer to craft copy for a feature or flow.
- Conduct terminology exploration for new concepts.
- Develop copy treatments for user research studies or in-product experiments.
- Contribute your voice to design critiques of proposed features or scenarios.
- Draft new entries for our term list and review with the team.
- Write and edit friendly, brilliantly clear UX copy&mdashwith Teams brand flair.
- Perform functional and editorial quality assurance on content as appropriate.
- Use multiple sources of customer data to inform strategic content direction and improvements.
- Identify opportunities for content additions, improvements, and reuse/repackage, and effectively pitch those ideas to the team and stakeholders.
Requirements:
- Bachelor's degree in English, Communications, Creative Writing, Journalism, or related fields.
- 5-7 years of experience in creating documentation for a technical audience.
- Experience writing end-user facing U
- X copy (applications, web, e-commerce, etc.).
- Proficient with MS Office.
- Proficient with editing copy in design software like Figma.
- Portfolio of writing and content samples.
- North American English fluency.
Required Skills:
- Excellent writing, editing, and communication skills.
- Ability to read some programming code.
- Critical thinking and problem-solving skills.
Preferred Skills:
- Natural and inquisitive passion for modern technology.
- Experience working with design disciplines (interactive, visual, research).
- Experience with digital content tools/CMS.
- Experience working with customer research.
- Agency copywriting experience.
- Flexible, versatile writing across form factors, subject matter, and audiences.
- Self-motivated collaboration and problem-solving skills.
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