Job Description :-
The Associate Infrastructure Engineer, Digital and Transformation, will participate in supporting, proof of concepts building, documenting, and enhancing operational efficiency. This role offers exposure to fundamental infrastructure/Network engineering principles and concepts, with additional focus on Management of Hyper-Converged Infrastructure, preferably VxRail, Backup & Restoration using Avamar and Data Domain systems, Alert Monitoring, Incident, and Change Management
Essential Duties and Responsibilities
- Conduct regular health checks and performance tuning on VxRail clusters to ensure optimal operation and availability.
- Execute emergency updates and patches to VxRail systems to address critical vulnerabilities or performance issues.
- Manage and maintain Hyper-Converged Infrastructure, preferably VxRail, ensuring peak performance and reliability, and proactively address any systems management tasks.
- Oversee backup and restoration tasks using Avamar and Data Domain systems, including configuring backup jobs, monitoring backup processes, ensuring data verification, troubleshooting backup errors, and managing storage allocation for backups.
- Diagnose and resolve high-severity incidents affecting VxRail infrastructure, coordinating swiftly with vendor support if necessary.
- Perform immediate recovery operations for critical systems using Avamar in the event of data loss or corruption.
- Monitor Avamar backup schedules and alerts in real-time for prompt action on any detected anomalies affecting data integrity.
- Respond rapidly to P1 alerts related to Data Domain disk failures or capacity issues, ensuring data restoration paths are secured.
- Investigate and remediate any high-priority storage bottlenecks in Data Domain systems that could jeopardize service levels.
- Manage urgent data replication tasks to ensure data availability and continuity in disaster scenarios.
Preferred Knowledge, Skills and Abilities
- Possesses exposure to or education in the following:
- The ability to produce breach and other reports that are necessary for the correct operation of processes.
- Identify failures and shortcomings in the current processes and escalate with recommendations.
- Perform the necessary handover procedures in cases where shift work is required.
- Familiar with performing system upgrades including service packs, patches, hot fixes, and security configurations.
- Monitor performance and ensure system availability and reliability.
- Monitor System Resource utilization, trending, and capacity planning.
- Basic understanding on Routers Switches, firewall, MS Cluster, File Server, Print server.
- Good to have ITIL framework understanding
Physical and Travel Requirements
- Occasional On-Call work required.
- Should support in US Business hours which are between 05:30 PM – 2:30AM India time.
- Willingness to work outside of these hours as needed.
- Ability to work in a global and virtual environment and to effectively prioritize and execute tasks in a high-pressure environment.
Location - Bangalore
Experience - 3 to 6 Years
Notice - Immediate to 30 Days
