Consultant Operations & Quality Assurance

5-12 years
a month ago 1 Applied
Job Description

Grow your career with a growing organization

Whether they're helping people reach their long-term financial goals or providing personal wealth management strategies, every associate contributes to changing the lives of those we serve for the better. When it comes to job satisfaction, that's hard to beat. And from a personal satisfaction perspective, you'll enjoy the freedom to support causes that matter to you and experience a truly inclusive work environment. Your future starts now.


Consultant will identify and execute improvement projects leveraging lean, six sigma and projects management skills for enhancing operational excellence and executing on organization transformation road map. Key responsibilities are:

  • Independently lead process improvement projects for enhancing efficiency, designing new products & processes, understanding capacity and impact of specific events based on data analysis and large-scale mapping of processes
  • Conduct governance calls and prepare project story board
  • Comfortable with working on projects in any business area
  • Estimate project benefits and track them for realization
  • Work with business leaders to implement recommendations to achieve the project goals
  • Advise senior stakeholders on improvement implementation strategy
  • Proactively partner with business teams to identify projects
  • Guide improvement projects initiated by employees
  • Design and execute lean six sigma training programs and related content

Minimum Qualifications

  • Full time Bachelor's degree in Engineering, Business, science or Accounting.
  • Experience in banking, financial or insurance industry handling cross border projects
  • Minimum 12 years of experience with at least past 5 to 7 years in process improvement role using lean six sigma in BFSI domain
  • Comfortable working with large amount of data, graphical tools and statistical analysis
  • Excellent presentation, analytical and problem-solving skills
  • Self-starter, quick learner and ability to work with virtual teams
  • Black Belt or Master Black Belt certified


  • Work shift has considerable overlap with USA morning/ early afternoon time
  • Stakeholder management skills is required to engage with US leaders, process owners & teams to execute projects
  • This is an individual contributor role and may entail mentoring other BB's

The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this job. They are not intended to be an exhaustive list of responsibilities, duties and skills.

We are an equal opportunity employer with a commitment to diversity. All individuals, regardless of personal characteristics, are encouraged to apply. All qualified applicants will receive consideration for employment without regard to age, race, color, national origin, ancestry, sex, sexual orientation, gender, gender identity, gender expression, marital status, pregnancy, religion, physical or mental disability, military or veteran status, genetic information, or any other status protected by applicable state or local law.


COVID vaccinations are required for all individuals working in any Empower office location or who participate in in-person meetings and/or business activities, subject to state and local laws. Most Empower positions may require on-site presence on an occasional or regular basis and associates will need to provide proof of COVID vaccination, subject to state and local laws. Associates unable to comply with the COVID vaccination requirement due to medical reasons may request an accommodation.

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