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9-11 Years
a month ago
62 Viewed
3 Applied

Job Description

Job Description (Posting).

Core competencies, knowledge and experience:
9+ years of Network administration experience in large enterprise environment.
In-depth knowledge on network technologies on LAN, WAN and TCP/IP
Strong understanding on Routing, Switching and Wireless.
Hands-on experience in Cisco Switches and Routers for LAN / WAN.
Hands-on experience in Cisco Wireless LAN Cisco vWLC, WLC (5500, 9800), APs (2800, 3500, 3600, 3700 & 9100)
In-depth understanding of SDWAN and experience on Cisco SDWAN
Experience with Cisco Nexus 5K, 7K, 9K.
Experience with WAN technologies DMVPN and MPLS.
Strong knowledge Datacenter architecture is an added advantage
Be able to work independently, Team player, Pragmatic and solution driven.
Strong and effective verbal and written communication skills.
In-depth understanding of current networking technologies and specialization in Cisco Networking
Extensive hands-on technical skills to cover installation, configuration, administration, and advanced troubleshooting of data networks in large enterprise that includes Wired & Wireless LAN WAN and DNS & DHCP.
Experience of working within a Service environment and technical teams of IT experts
Experience of working on ITIL ticketing systems (Service now) and understand ITIL framework
Experience in representation in Change Advisory Board (CAB) meetings
Experience of being able to highlight issues and solutions
In depth understand and troubleshooting skills for data centres networks.
Maintain relationships with circuit vendor, Network Device OEMs, and other suppliers/ sub-contractors.
QoS designing, implementation and troubleshooting
Installation and configuration of HA environment
Performance Management & fine tuning
WAN technologies i.e., MPLS, MPLS VPN, IPSec VPN etc.
IP Address management, Access Management, and performance management.
Configuration & Troubleshooting of Call out feature, SNMP, NTP, Network Redundancy features i.e., HSRP/VRRP etc, load balancing, policy-based routing, rate limiting, traffic shaping, VLAN, trunking and routing protocols i.e., BGP, EIGRP & OSPF
Manage DNS and DHCP services.
Experience on traffic capturing and traffic analysing tools.
Manage network device backup, restore, and reboot etc.
Comprehensive understanding and experience working on Network Monitoring tools (
Strong verbal/written communication skills

Strong technical aptitude and ability to research and solve complex issues independently
To maintain a high degree of customer service for all support queries and adhere to all service management principles.
To take ownership of user problems and be proactive when dealing with network issues.
Knowledge retention actively participate in documentation of technical procedures.
Resolve moderate to complex (P1, P2 and P3) incidents and problems effectively and in a timely manner
Responsible for performing root cause analysis and long-term fixes
Responsible for implementation of medium to complex components of a project module, change request.
Responsible for providing trend analysis to management team to enable them to make informed decisions
Work in a cross-cultural team and communicate effectively
Extensive experience in System Fault Tolerance, Networking Designing, Business continuity and Disaster recovery
Cisco CCNA CCNP industry standard networking certifications Preferred.
(1.) To independently resolve tickets and esnure that the agreed SLA of ticket volume and time are met for the team. (2.) To provide support for on call escalations orL3 level support and doing incident and problem management (3.) Work on value adding activities such Knowledge base update and management, Training freshers, coaching analysts and conducting interviewsor



Skill (Primary)

Data Center-Network Data-Network Data

HCLTech is a global technology company, home to more than 221,000 people across 60 countries, delivering industry-leading capabilities centered around digital, engineering, cloud and AI, powered by a broad portfolio of technology services and products. We work with clients across all major verticals, providing industry solutions for Financial Services, Manufacturing, Life Sciences and Healthcare, Technology and Services, Telecom and Media, Retail and CPG, and Public Services. Consolidated revenues as of 12 months ending September 2023 totaled $12.9 billion. To learn how we can supercharge progress for you, visit

We have been named a Global Top Employer for 2023 and certified as a Top Employer in 25 countries by the Top Employers Institute across three regions, Asia Pacific, North America and Europe, for consistency in people practices across the globe. Of the 25 countries, HCLTech is ranked number one in 18 countries, including India. These accolades demonstrate our commitment to fostering a work environment with an innovative and a progressive work culture. To learn how we can supercharge progress for you, visit


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