3-5 years
2 months ago
Job Description

Job Description (Posting).

Role Description: HCL Cloud CoE (Practice) team is looking for experienced Azure PaaS Engineers with expertise in build, configuration, and implementation of Azure PaaS Services. This role will work closely with architecture and operations team on some of HCL's largest and most strategic customer engagements to setup new PaaS centric environments, perform build & configuration, and implement POCs.

Review and integrate application requirements, including functional, security, integration, performance, quality, high-availability, disaster-recovery, and operational requirements. Review and integrate technical architecture requirements. Provide input into final decisions in resiliency, reliability, networking, integration, and security of the solution.

Position Azure PaaS Engineer
Designation Associate Consultant/Consultant
Experience - A minimum of 3-5 years of experience in an engineering/operations-role within a software and/or services company.

Roles & Responsibilities:

Work with Architects to deliver solutions and deploy new capabilities on process improvement and strategic initiatives in the customer environment.
Implement/provisioning of Azure PaaS Services based on approved technical design document.
Implementation/enablement of monitoring, metrics and logging systems for Azure PaaS Services.
Participate in technical and troubleshooting sessions with client. Combine technical expertise and customer requirements to solve complex business challenges.
Understand, implement and automate security controls.
Manage and maintain tools to automate operational processes.
Analyze and eliminate top issues impacting customer experience.
Build automation to solve customer problems and develop scripts to automate troubleshooting and diagnostics activities.
Create documentation (SOPs & TSGs) to help L1/L2 teams to support operations.
Work on critical, highly complex customer scenarios that span across multiple Azure PaaS services.

Requirements:

5 years of experience in a technical position and a minimum of 2 years of experience as an Azure Cloud Engineer on most, if not all following PaaS services: Containers (ACI), Azure Kubernetes Services (AKS), Azure Container Registry, Web Apps, Azure Mobile Apps, Azure App Service Environment, Azure Functions, Azure Media Services, API Management, Logic Apps, Azure Integration Services (Service Bus, Azure Web Pub/Sub service and Event Grid), Content Delivery Network.
Mandatory Certifications (Any 2+): AZ-104, AZ-303, AZ-304, AZ-400, AZ-500, SC-200, SC-300, AZ-700, AZ-720.
Resource provisioning experience with at-least one Infrastructure as Code (IaC) tools like ARM/Bicep/Terraform/PowerShell, and KQL is preferred.
Experience with source-code management and package repositories.
Understanding of networking connectivity, monitoring and security best practices for PaaS services.
Ability to learn new technology in a fast-paced environment.
Passion for customers and focus on delivering customer delighting experience.
(1.) To independently resolve tickets and esnure that the agreed SLA of ticket volume and time are met for the team. (2.) To provide support for on call escalations orL3 level support and doing incident and problem management (3.) Work on value adding activities such Knowledge base update and management, Training freshers, coaching analysts and conducting interviewsorparticipation in hiring drives. (4.) To adhere to quality standards, regulatory requirements and company policies (5.) To ensure positive customer experience and CSAT through First Call Resolution and minimum rejected resolutions or Reopen Cases (6.) To participate or contribute on EN business in creation of proposals to drive Service improvement plans.


Qualification

B Tech

Skill (Primary)

Technical Skills-Microsoft Technologies-Azure PaaS

JOB TYPE

Function

Skills

Containers
Arm
Azure PaaS
Azure Kubernetes Services
networking connectivity
Bicep
Azure App Service Environment
KQL
source-code management
Azure Container Registry
Azure Integration Services
Event Grid
Azure Web Pub/Sub service
Azure Media Services
package repositories
Azure Mobile Apps

HCLTech is a global technology company, home to more than 221,000 people across 60 countries, delivering industry-leading capabilities centered around digital, engineering, cloud and AI, powered by a broad portfolio of technology services and products. We work with clients across all major verticals, providing industry solutions for Financial Services, Manufacturing, Life Sciences and Healthcare, Technology and Services, Telecom and Media, Retail and CPG, and Public Services. Consolidated revenues as of 12 months ending September 2023 totaled $12.9 billion. To learn how we can supercharge progress for you, visit hcltech.com.

We have been named a Global Top Employer for 2023 and certified as a Top Employer in 25 countries by the Top Employers Institute across three regions, Asia Pacific, North America and Europe, for consistency in people practices across the globe. Of the 25 countries, HCLTech is ranked number one in 18 countries, including India. These accolades demonstrate our commitment to fostering a work environment with an innovative and a progressive work culture. To learn how we can supercharge progress for you, visit hcltech.com

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