8-10 years
3 months ago 2 Applied
Job Description

Job Description (Posting).

Role: SAP Consultant
Total years of experience: 8 Years
Relevant experience for engagement: 8 Years
Relevant skillset: SAP Technical design, implement and deploy SAP Solution Manager required functionality to achieve defined business goals.
Maintain skills in SAP Solution Manager process design, setup and deployment
Design, implement and test ALM functionalities of SAP Solution Manager like ChaRM, ITSM, E2E monitoring and etc.
Responsible for overall SAP Solution Manager strategy roadmap and implementation timelines
Responsible for the successful delivery of the SAP Solution Manager landscapes including integration to third party tools like ARIS, HP ALM
Provides ongoing remote Basis/HANA support with direct virtual client interaction daily. HANA experience is required for this role due to heavy support of HANA support activities along with exposure to Public and Private cloud solutions
Must have hands on experience with SAP HANA (Installations, troubleshooting, upgrades and migrations)
Perform HANA Migration using DMO tool and Unicode conversion, HANA HA/DR setup with Suse Extention automatic failover.
Good knowledge of GCP, AWS and Azure public cloud offerings and architecting
Ability to be highly mobile is required.
Relevant technology domains: Experience in proposing & implementing solution in mentioned areas:
SAP technical operations & Security
SAP Lama
SAP Solution Manager
SAP Performance Management
SAP Automation
Hands on Experience on Net Weaver and SAP New dimensional products

Professional Summary
Deep knowledge of IaaS/PaaS/SaaS solutions
Deep knowledge of SAP as a Service architecture
Migration experience and knowledge of applications and data between data centres and cloud hosting solutions
Good understanding of ERP Data in terms of legal requirements, retention policies and longer term archiving options
Good understanding of data centre operations
Ability to develop compelling cost models and use cases

(1.) To independently resolve tickets and esnure that the agreed SLA of ticket volume and time are met for the team. (2.) To provide support for on call escalations orL3 level support and doing incident and problem management (3.) Work on value adding activities such Knowledge base update and management, Training freshers, coaching analysts and conducting interviewsorparticipation in hiring drives. (4.) To adhere to quality standards, regulatory requirements and company policies (5.) To ensure positive customer experience and CSAT through First Call Resolution and minimum rejected resolutions or Reopen Cases (6.) To participate or contribute on EN business in creation of proposals to drive Service improvement plans.



Skill (Primary)

SAP (APPS)-SAP Basis System Administration-SAP Basis Hana Administration




SAP Technical design
Reopen Cases
ERP Data
participation in hiring drives
company policies
Training freshers
coaching analysts
SAP as a Service architecture
minimum rejected resolutions
EN business in creation of proposals
IaaS/PaaS/SaaS solutions
SAP New dimensional products
Knowledge base update and management
ALM functionalities
First Call Resolution

HCLTech is a global technology company, home to more than 221,000 people across 60 countries, delivering industry-leading capabilities centered around digital, engineering, cloud and AI, powered by a broad portfolio of technology services and products. We work with clients across all major verticals, providing industry solutions for Financial Services, Manufacturing, Life Sciences and Healthcare, Technology and Services, Telecom and Media, Retail and CPG, and Public Services. Consolidated revenues as of 12 months ending September 2023 totaled $12.9 billion. To learn how we can supercharge progress for you, visit hcltech.com.

We have been named a Global Top Employer for 2023 and certified as a Top Employer in 25 countries by the Top Employers Institute across three regions, Asia Pacific, North America and Europe, for consistency in people practices across the globe. Of the 25 countries, HCLTech is ranked number one in 18 countries, including India. These accolades demonstrate our commitment to fostering a work environment with an innovative and a progressive work culture. To learn how we can supercharge progress for you, visit hcltech.com

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