8-10 years
3 months ago 1 Applied
Job Description

Job Description (Posting).

Network Data L3 Role

Responsibilities & Qualifications
Responsibilities i. Adhering to SLAs
ii. Mentoring / Training Team Members
iii. Handling tickets / requests
iv. Perform root cause analysis
v. Troubleshooting technical issues
vi. Defining processes and ensuring that the processes are adhered to
vii. Oversees and is responsible for successful completion of Installation, configuration and migration
viii. Ensure maximum uptime according to the SLA
ix. Understanding of Multi-geo support environment
x. Responsible for building / maintaining a test environment
xi. Improves and maintains customer and employee satisfaction
xii. Suggests new technologies and design changes
xiii. Monitoring and maintaining SLA requirements by the team members
xiv. Testing / Auditing/processes as required from time to time
xv. Identify Skill gaps and plan for training / knowledge updating
Technology Knowledge i. Router - Cisco, Avaya (Extreme), Juniper
ii. Switch Cisco and Avaya (Extreme), Juniper
iii. WLAN Access Points Cisco and Aruba
iv. Firewalls Cisco, Juniper and Fortinet
v. WLAN Appliance Cisco and Aruba
vi. IPAM Infoblox /others
vii. WAN Optimizer - Riverbed / others
viii. Packet Shaper - Bluecoat
ix. Terminal Server - Ion systems /others
x. Load Balancer - F5
i. Min 8+ years of Network administration experience in large enterprise environment
ii. Should have Cisco and other industry standard networking certifications
iii. Extensive experience in System Fault Tolerance, Networking Designing, Business continuity and Disaster recovery
iv. Expertise in the analysis, implementation, troubleshooting & documentation of LAN/WAN architecture and good experience on IP services.
v. Excellent communication and conversation skills (Verbal and Written)
vi. Experience in representation in Change Advisory Board (CAB) meetings
vii. In depth understand and troubleshooting skills for data centers Technologies (vPC, VDC, OTV, FEX)
viii. Expert level knowledge of troubleshooting, implementing, optimizing and testing of static and dynamic routing protocols such as EIGRP, OSPF, BGP and ability to interpret and resolve complex route table problem
ix. Excellent hands-on experience on Cisco, Juniper & Extreme devices (Routers, Switches L2/L3, Firewalls etc)
xii. Excellent hands-on in Cisco & Aruba WLC/Access point
xiv. Handling escalated troubleshooting calls related with Routing, Switching, Wireless, Firewalls & VPN
xv. Excellent hands-on experience on Cisco Nexus Series of switches, Juniper SRX series & Fortigate.
xvi. Excellent hands-on experience on Wireless LAN technologies Cisco and Aruba
xvii. Excellent hands-on experience on WAN Acceleration/optimization Riverbed
xviii. Network Management tools Solar Winds, HPNNMi or Splunk etc
xix. Application Load balancers F5 Big IP LTM/GTM or Citrix NetScaler
xx. Hands-on experience of implementing & Troubleshoot of Infoblox solutions such as IPAM/DHCP/DNS/vDiscovery
xxi. Hands on Experience on DHCP scope creation, DHCP option management understanding about servers, and windows platform
xxii. Should have Experience in designing POA for complex Change/Project. knowledge in preparing RFO, RCA's, documentation, Knowledge Bank.
xxiii. Experience in AWS or AZURE or any cloud technologies will be an added advantage

Soft Skills
i. Excellent communication and conversation skills (Verbal and Written)
ii. Good documentation skills
iii. Should have excellent customer handling skills
iv. Able to handle high pressure situations
v. High level of acceptance
vi. Can drive HCL s value and its methodology
Certifications ITIL v3 /v4
CCIE -R&S or equivalent associate
OEM specific Expert level certifications(Cisco,Junipe



Skill (Primary)

Data Center-Network Data-Network Data




Wireless Lan
WAN Acceleration
Juniper SRX series
Solar Winds
Cisco Nexus Series
IP services
LAN/WAN architecture

HCLTech is a global technology company, home to more than 221,000 people across 60 countries, delivering industry-leading capabilities centered around digital, engineering, cloud and AI, powered by a broad portfolio of technology services and products. We work with clients across all major verticals, providing industry solutions for Financial Services, Manufacturing, Life Sciences and Healthcare, Technology and Services, Telecom and Media, Retail and CPG, and Public Services. Consolidated revenues as of 12 months ending September 2023 totaled $12.9 billion. To learn how we can supercharge progress for you, visit hcltech.com.

We have been named a Global Top Employer for 2023 and certified as a Top Employer in 25 countries by the Top Employers Institute across three regions, Asia Pacific, North America and Europe, for consistency in people practices across the globe. Of the 25 countries, HCLTech is ranked number one in 18 countries, including India. These accolades demonstrate our commitment to fostering a work environment with an innovative and a progressive work culture. To learn how we can supercharge progress for you, visit hcltech.com

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