Community Manager - Tech Community

3-5 years
2 months ago 1 Applied
Job Description

  • Foster a thriving and cooperative global community of freelance engineers, promoting a positive environment that encourages collaboration and engagement
  • Own the assessment of community satisfaction through the management of the Net Promoter Score (NPS) and other pertinent metrics, actively driving initiatives to enhance community dynamics
  • Report on community growth, sentiment trends, and provide valuable insights for strategic decision-making
  • Oversee communication and moderation efforts for the interviewing community, establishing a consistent outreach plan that includes formal channels (e.g., monthly newsletters, quarterly Town Halls) and informal engagement (e.g., active participation in live forums)
  • Formulate and uphold guidelines and policies to maintain high community standards, ensuring a safe and inclusive environment for all members
The experience you will bring
  • 3+ years of experience building and maintaining large-scale, global online communities, demonstrating a track record of measurable success
  • Experience working with a developer community is preferred
  • Exceptional English communication skills, both written and verbal, with the ability to convey information and ideas clearly to a global audience
  • Exceptional operational skills coupled with a strategic mindset, emphasizing tangible impact and the successful execution of plans
  • Experience in building and managing relationships with cross-functional partners fostering collaboration and achieving collective goals

JOB TYPE

Industry

Other

Function

Skills

developer community
cross-functional partners
operational skills
strategic mindset
About
Job Source: boards.greenhouse.io

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