Community Manager Growth Valley Community
Full-time On-site Gurugram 6-day week
Why This Role ExistsIf the teen community isn't buzzing, no amount of curriculum saves us. Your mission: keep our global cohort active, safe and growing.
What You'll OwnArea What Done Looks Like
Daily Engagement
Post prompts, spotlight wins, answer questions; WAU 75 % (now 58 %).
Live Sessions
Run 34 Zoom workshops/AMAs per month; 120+ teens logged-in, sessions start/finish on time.
Events Calendar
Publish a 4-week cadence; no date surprises for teens, mentors, or parents.
Community Health
Enforce code of conduct; 1 % violations.
Data Loop
Ship a weekly Airtable/Sheets snapshot: WAU, churn, top questions, next experiments.
Startup Hustle Reality- Speed first: Slack pings at 8 pm if a teen needs helpyou'll answer.
- Prototype over deck: Want a new leaderboard Launch a Notion table today, pretty UI later.
- Ownership culture: Nobody else is the moderator; if spam appears at 11 pm, you block it.
- Two metrics matter: WAU and NPS. Bring ideas tied to those numbers, not nice-to-haves.
Must-Haves- 24 yrs running an online community or growth-ops role (ed-tech, SaaS, youth programmes).
- Proven track record lifting WAU/NPStell us one number.
- Discord/Slack power-user; Zoom host; basic Airtable or Notion databases.
- Written English that's tight and upbeat; fluent Hindi for local parents.
- Comfortable moderating minors; safeguarding basics.
Nice-to-Haves- Short-form video editing (CapCut/Descript) for highlight reels.
- Network of founders / VCs for guest AMAs.
- Experience across multiple time zones (India GCC US).
Hiring 5-Day Turnaround- Apply: rsum + 100-word biggest WAU win
- Day 2: 20-min video screen.
- Day 4: Paid 90-min live simulationrun a mock teen session.
- Day 5: Offer or feedback.
We build in public, move fast, and keep teens at the centre. If that sparks you, let's chat.
