Commercial Executive

Key Responsibilities:

• Coordinate with service providers to resolve telecom and service issues at various locations.
• Process and arrange tickets raised in the helpdesk for retail requirements such as Walkies, SIMs, and data cards.
• Submit invoices to finance and follow up for timely payments to avoid service disruptions.
• Work with internal teams such as Purchase to ensure PR/PO creation and bill processing.
• Coordinate and procure specific telecom requirements like VMNs and fancy numbers based on approved costs.
• Ensure timely AMC renewals for telecom and IT components.
• Optimize the usage of PRI and other telecom services for cost efficiency.
• Monitor SMS costs daily and alert concerned teams of any unusual trends.
• Conduct quarterly negotiations with service providers to achieve cost savings.
• Manage termination of telecom services and ensure proper closure with service providers.
• Perform quarterly audits on telecom assets (e.g., SIMs) to verify active usage and remove inactive ones.
• Update Truecaller records and track the use of value-added services by executives.
• Tag and update assets like SIMs and data cards weekly; collect and record terminations in the Asset Tool.
• Collect UTR details from finance and update service providers upon payment completion.
• Publish monthly expense reports and projections for communication bill payments.
• Prepare quarterly cost projections considering new openings or closures.
• Ensure collection of No Dues Certificates from telecom operators.
• Prepare annual communication budgets and forecasts based on usage trends.
• Follow up with service providers for invoices across PAN India and compile consolidated reports.
• Manage procurement of IT assets, software licenses, and telecom services with support from the purchase team.
• Handle helpdesk tickets related to telecom and asset requirements such as ILL, SIMs, ISDN lines, walkies, broadband, and dongles.
• Validate invoices related to asset procurement and telecom services.
• Coordinate employee separation activities related to IT and telecom assets with internal teams (Purchase, Finance, Asset).
• Manage asset inward and outward records, tagging, tracking, and reconciliation (Physical vs FAR).
• Oversee retail assets inventory, AMC support, and disposal of retired assets.
• Coordinate with purchase and system administration teams for asset disposal and software compliance.
• Follow up on PR/PO approvals, invoice payments, and vendor service statuses.
• Ensure asset stickering, scanning, and adherence to asset management policies.
• Maintain strong coordination with vendor partners, service providers, and operators to ensure smooth operations.