Collection Lead-Gold Loan-Loans Against Gold-Recovery Branch

As the Collection Lead, you will play a vital role in our Loans Against Gold department, specifically in the Recovery Branch. Your primary responsibility will be to oversee and manage the collection process for gold loans, ensuring timely and efficient recovery. You will work closely with our team of collection executives, providing guidance and support to achieve collection targets. Additionally, you will be responsible for maintaining positive relationships with customers, ensuring a smooth and professional experience throughout the collection process.