Job Description

Key Responsibilities:

  • Scope and resolve complex issues with onboarding, deployment, and configuration of products.
  • Advise and educate customers on the features and capabilities of our products.
  • Interpret and analyze log data to troubleshoot issues.
  • Communicate solutions and recommendations to the customer and ensure that customers have the information and tools to address similar issues in the future.
  • Collaborate and coordinate with other teams and experts throughout Microsoft to tailor the best solution for customer issues.
  • Troubleshoot issues in customer environments involving cloud, server, endpoint, and network infrastructure.
  • Perform activities necessary to quickly mitigate outages and service interruptions in the customer's environment by recommending and implementing workarounds.

Required Experience

  • 2+ years of experience in Network Security Engineering or consulting, and/or Systems Administration.
  • 2+ years Customer facing support experience.
  • 1+ year Experience on Windows Server, Windows Client, Active Directory and/or Azure Active Directory administration.
  • 1+ year enterprise cloud experience with any of the major cloud providers, including cloud security, networking, and migration of multi-cloud or hybrid deployments.
Top 3 must-have hard skills (no soft skills):

Microsoft End Point, Defender for Cloud, Windows, Competitor Products, Sentinel

JOB TYPE

Skills

Windows
Microsoft End Point
Defender for Cloud
Competitor Products

Education

Bachelor Of Technology (B.Tech/B.E)
Bachelor of Science (B.Sc)

Techhost Services Pvt Ltd

About Recruiter
Moin Shaik

Functions

Human Resources,
IT

Industry

Other,
IT/Computers - Hardware & Networking,
IT/Computers - Software,
Recruitment/Staffing/RPO

Skills/Roles

IT

LEVEL HIRING FOR

Junior Level,
Mid Level,
High Level,
Top Management

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