Client Relationship Manager

The Reel Store, based in Hyderabad, specializes in helping brands tell their unique stories with authenticity, heart, and purpose. Whether working with startups or established businesses, The Reel Store creates impactful branding, storytelling, and digital marketing strategies tailored to their clients needs. Services include brand strategy, visual identity design, content creation like engaging reels and blogs, and data-driven digital marketing campaigns. Focused on collaboration and empathy, The Reel Store is committed to delivering meaningful marketing solutions that resonate with audiences and bring out the essence of every brand.

This is a full-time, on-site Client Relationship Manager role located in Hyderabad. The Client Relationship Manager will be responsible for building and maintaining strong relationships with clients, understanding their branding and marketing needs, and ensuring their satisfaction with services provided. Day-to-day responsibilities include communicating with clients, coordinating projects internally, addressing client inquiries, and providing updates on project progress. The role also involves identifying opportunities to enhance client experience and contribute to the growth of the company through client retention and engagement.

• Strong interpersonal and communication skills, including relationship building and client engagement
• Experience in project coordination, client management, and handling customer inquiries
• Knowledge of branding, digital marketing strategies, and content creation
• Ability to identify client needs, provide tailored solutions, and enhance client satisfaction
• Attention to detail, organizational skills, and the ability to manage multiple projects effectively
• Proficiency in professional communication tools and CRM software
• Bachelor's degree in Business, Marketing, Communications, or a related field
• Previous experience in a client-facing role or in the marketing industry is a plus