Chief Of Staff(COS)

Job Description: Chief of Staff

Duration: Full-Time

Work Type: Noida(Work From Office)

Shift: US Shift

Position Overview

The Chief of Staff (CoS) is a strategic thought partner and operational leader responsible for amplifying the effectiveness of the COO and executive team. This highly visible role helps set and drive the company's top priorities, fosters alignment across departments, and ensures efficient execution of strategic initiatives. You will serve as a multiplier—enabling leaders to operate at their highest level by owning cross-functional programs, managing executive-level communications, and driving accountability across the business.

Key Responsibilities

Strategic Planning & Execution

- Partner with the COO and leadership team on annual and quarterly strategic planning. - Translate high-level goals into operational plans, ensuring company-wide alignment. - Track and report on progress against key initiatives, OKRs, and board-level goals.

Executive Support & Stakeholder Management

- Act as a trusted advisor to the COO—preparing briefings, talking points, and follow-ups. - Coordinate executive meetings, leadership offsites, and board meeting materials. - Serve as a liaison between the executive team and internal/external stakeholders.

Business Operations & Efficiency

- Identify bottlenecks in decision-making, communication, or execution—and solve them. - Drive cadence for exec team meetings (agendas, follow-ups, accountability). - Lead special projects or cross-functional task forces on behalf of the COO.

Communication & Culture

- Craft clear, timely internal communications from the executive level (town halls, emails, updates). - Champion internal alignment on mission, values, and strategic priorities. - Support culture-building initiatives and employee engagement programs.

Qualifications

- 6+ years of experience in management consulting, strategy, operations, or similar high-impact roles. - Proven track record of working directly with executive leadership. - Strong business acumen with the ability to analyze complex data and develop actionable insights. - Exceptional written and verbal communication skills.

-High emotional intelligence and ability to influence without authority.-Comfortable operating in fast-paced, ambiguous environments.

Preferred

-Experience in healthcare, language services, or tech/SaaS industries.-Familiarity with OKR or similar strategic execution frameworks.-MBA or equivalent advanced degree is a plus.

What Success Looks Like

-The executive team runs more efficiently, with clarity and accountability.-Strategic initiatives are tracked, prioritized, and executed effectively.-The company's internal communication is stronger and more aligned.-You become a force multiplier to leadership—solving problems before they reach the top.

Think global. Think BIG.

Visit us: https://biglanguage.com

Linkedin: https://www.linkedin.com/company/big-language-solutions/mycompany/