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Bringing smiles is what we do at TTEC for you and the customer. As aChat Customer Service and Sales Representativeworkingonsite in Ahmedabad, Gujarat (Opp. L.J. Group of Institutes, Off S.G. Highway) ,you'll be a part of creating and delivering amazing customer experiences while you also #experienceTTEC, an award-winning employment experience and company culture.
Apply in-person for immediate interview - Monday to Friday - 10:30 AM to 4:00 PM
Interested in RelocatingVirtual interviews accepted as well
What You'll be Doing
Are you results focused and love to help others Do you have a passion to maximize sale opportunitiesIn this role, you'll work effectively to service and upsell client products and services to current and future customers via chat services including chat, text, email, social media, direct messaging as well as other nonverbal platforms using the Service to Sales methodology. You'll also identify and capitalize on all other sale opportunities for products that may pair well with their current products and future needs. Whether it's getting answers for customers quickly, consulting on products with compassion or resolving their issues with a smile, you'll be the difference between their customer experience being just average or an exceptional one.
During a Typical Day, You'll
What You Bring to the Role
What You Can Expect
Our business is about making customers happy. That's all we do. Since 1982, we've helped companies build engaged, pleased, profitable customer experiences powered by our combination of humanity and technology. On behalf of many of the world's leading iconic and hypergrowth brands, we talk, message, text, and video chat with millions of customers every day. These exceptional customer experiences start with you.
TTEC is proud to be an equal opportunity employer where all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. TTEC embraces and is committed to building a diverse and inclusive workforce that respects and empowers the cultures and perspectives within our global teams. We aim to reflect the communities we serve, by not only delivering amazing service and technology, but also humanity. We make it a point to make sure all our employees feel valued, belonging, and comfortable being their authentic selves at work. As a global company, we know diversity is our strength because it enables us to view things from different vantage points and for you to bring value to the table in your own unique way.
Job ID: 104442897
