Location: Bengaluru (Indiranagar)
Type: Full Time
Reports To: Category Lead-Car Commerce
Experience Required: 3-5 Years
About Lane
Lane is building India's most trusted, tech-enabled driving and mobility platform, transforming how first-time drivers learn driving, and eventually buy their first car. India's first platform connecting certified driving instructors with learners—making driving education seamless, efficient, and accessible.
Our mission: Empowering the next generation of drivers
Our vision: Building towards a world with zero road fatalities
The Role
We are looking for a proactive and customer-focused Car Inspection & Sales Operations Executive who has hands-on experience in the used car inspection ecosystem. The ideal candidate may have worked as a freelancer or full-time professional with any vehicle inspection company, automobile marketplace, or used car platform.
In addition to vehicle inspection expertise, the candidate will play an important role in our day-to-day sales and operations by assisting customers, recommending suitable vehicles, coordinating inspections, maintaining documentation, and helping close deals.
Key Responsibilities
Vehicle Inspection
- Conduct or coordinate pre-purchase vehicle inspections.
- Assess vehicle condition, including mechanical, exterior, interior, and documentation checks.
- Prepare accurate and detailed inspection reports.
- Identify potential issues and provide unbiased recommendations.
- Coordinate with sellers, buyers, and inspection partners to ensure timely inspections.
Sales & Day to day operations
- Make calls to our learners and existing leads.
- Understand customer requirements and recommend suitable vehicles.
- Guide customers through the vehicle buying process.
- Follow up with leads and nurture them until closure.
- Assist in negotiating and closing sales opportunities.
- Maintain strong customer relationships and ensure a seamless buying experience.
Operations & Documentation
- Maintain accurate records of inspections, customer interactions, and sales activities.
- Ensure all vehicle-related documentation is complete and verified.
- Coordinate with internal teams to ensure smooth operational workflows.
- Update CRM and internal systems with relevant customer and transaction information.
- Track inspection schedules, customer follow-ups, and deal status.
- Support day-to-day operational activities as required.
Required Qualifications
- Experience in car inspection services, either: As a freelancer, or As a full-time employee with a vehicle inspection company, used car dealership, or automotive marketplace.
- Good understanding of vehicle mechanics and condition assessment.
- Strong communication and customer handling skills.
- Comfortable making outbound sales and follow-up calls.
- Experience in lead management and sales coordination is preferred.
- Good documentation and organizational skills.
- Basic knowledge of CRM tools, Microsoft Excel, and Google Sheets.
- Ability to multitask and work in a fast-paced environment.
Preferred Experience
Candidates with experience at used car marketplaces, inspection platforms, dealerships, or automotive service providers will be preferred.
Key Skills
- Used Car Inspection & Vehicle Evaluation
- Customer Relationship Management & Communication Skills
- Sales & Lead Conversion
- Operations Coordination & Documentation Management
- Negotiation & Deal Closing
- CRM Management & Microsoft Excel / Google Sheets
What We're Looking For
- A self-driven individual who enjoys working with the Automobile market place and interacting with customers.
- Strong attention to detail and accuracy.
- Ability to balance inspection responsibilities with sales and operational tasks.
- Ownership mindset with a willingness to contribute across functions.
- Problem-solving attitude and excellent follow-up skills.
