Campaign Execution Specialist - Email Deliverability

What You'll Do:

• Campaign Management: From build and testing to deployment and scheduling, you'll handle all aspects of email campaign execution within Netcore. This includes segmentation, dynamic content, A/B testing, and more.
• Netcore Mastery: Leverage Netcore's full suite of features (email editors, automation workflows, reporting dashboards, etc.) to optimize campaign performance and efficiency.
• Quality Assurance Champion: Guarantee flawless campaigns by meticulously testing content, links, rendering across devices and email clients, and deliverability.
• Targeted Campaigns: Implement segmentation strategies to reach the right audience with the right message, driving en
• gagement and conversions.
• List Management Pro: Maintain clean and compliant email lists, adhering to data privacy regulations (GDPR, CAN-SPAM).
• Data-Driven Insights: Monitor key metrics (open rates, click-through rates, conversions) within Netcore and other analytics platforms. Analyze data, generate reports, and identify opportunities for optimization.
• Collaborative Spirit: Partner with marketing teams (content, design) to ensure smooth campaign development and execution.
• Industry Expert: Stay ahead of the curve with email marketing best practices, trends, and Netcore platform updates.
• Problem Solver: Proactively identify and resolve technical issues related to campaign execution.
• Customer Advocate: Address customer queries and issues via phone, email, and ticketing systems, providing top-notch support.
• Proactive Support: Anticipate customer needs and offer proactive assistance.
• Relationship Builder: Cultivate strong client relationships and collaborate effectively with internal teams.
• Process Improvement: Identify opportunities for process changes and product enhancements.
• Alert Monitoring: Monitor internal alerts and escalate critical issues.
• Campaign Analysis: Analyze and monitor campaign delivery, providing reports to clients.
• HTML Proficiency: Perform basic HTML modifications as needed.
• Campaign Execution Across Channels: Facilitate campaigns across various channels (email, SMS, voice, automation).
• Account Management: Monitor and manage client accounts to maximize ROI.

What You'll Bring:

• Bachelor's degree in Arts, Commerce, or a related field preferred.
• Solid understanding of email marketing principles (deliverability, segmentation, personalization, A/B testing).
• HTML/CSS proficiency a plus.
• Experience with other email marketing platforms a plus.
• Meticulous attention to detail and commitment to quality.
• Strong analytical and problem-solving skills.
• Ability to work independently and collaboratively.
• Excellent communication (written and verbal) and interpersonal skills.
• Exp 2-5 years of customer support experience preferred; freshers with strong communication skills and a willingness to learn are also encouraged to apply.
• Proficiency in Microsoft Excel/OpenOffice Calc and PowerPoint.
• Self-motivation, a proactive mindset, and a passion for learning.
• Team-player attitude with patience and discipline.
• Knowledge of Linux, DNS, and mail systems a plus.
• Ability to work flexible shifts.
• 6 Day Working