Description
We are seeking a motivated Calling Executive to join our team. The ideal candidate will have 1-3 years of experience in a customer service or sales role, where they will be responsible for making outbound calls to potential clients, providing product information, and ensuring customer satisfaction.
Responsibilities
- Initiate outbound calls to potential customers and engage them in conversation.
- Provide information about products and services to customers and address their queries.
- Maintain records of customer interactions and update databases accurately.
- Achieve monthly sales targets and contribute to team performance.
- Follow up with leads and ensure a high level of customer satisfaction.
Skills and Qualifications
- Excellent verbal communication skills in English and Hindi (or regional languages).
- Strong interpersonal skills and ability to build rapport with customers.
- Basic knowledge of CRM software and MS Office Suite.
- Ability to handle rejection and maintain a positive attitude.
- Strong problem-solving skills and attention to detail.
