Caller

Jaysan Agri Industrial has been manufacturing high-quality agricultural implements since 2014, helping farmers across India increase productivity and reduce manual labor through modern mechanization. With over 30 advanced machines, the company focuses on innovation, durability, and affordability to deliver reliable equipment. Our mission is to make farming more sustainable and profitable with farmer-friendly solutions, backed by a dedicated dealer network and responsive after-sales service. At Jaysan, we're transforming the future of agriculture, one innovation at a time.

This is a full-time on-site role for a Caller, located in Coimbatore. The Caller will be responsible for making outbound and inbound calls to customers and prospects, following up on leads, and providing information about our products and services. The role includes maintaining accurate records of customer interactions, resolving customer inquiries, and providing exceptional customer service. Additionally, the Caller will assist with sales support and coordination tasks, ensuring a seamless customer experience.

• Excellent communication and interpersonal skills
• Experience in making outbound and inbound calls
• Ability to maintain accurate records and manage customer information
• Customer service skills and problem-solving abilities
• Basic knowledge of sales support and coordination tasks
• Proficiency in using a computer and relevant software applications
• Ability to work in an on-site role in Coimbatore
• Previous experience in a related field is a plus
• High school diploma or equivalent; additional qualifications in customer service or a related field are beneficial