Key Responsibilities
- Student Counselling/Sales Call
- Engage with prospective students over calls.
- Understand their background, career aspirations, and challenges, and pitch relevant Pregrad courses.
- Maintain and update student data in internal templates.
- Enrollment Assistance
- Assist students with course selection, fee payment, and registration.
- Follow up with leads to encourage enrollment.
- Share accurate details regarding the fee structure and payment cycles as provided by management.
- Performance Tracking
- Maintain records of all student interactions and counselling outcomes.
- Track and report conversion rates and enrollment numbers.
- Prepare periodic performance reports.
- Sales Pipeline
- Manage daily sales pipeline, including self-generated leads, referrals, follow-ups, and assigned leads.
- Work toward daily and weekly conversion goals.
- Sales Conversion
- Negotiate deals that are beneficial for both the student and the organization.
- Ensure profitability guidelines are met as per management directions.
- Student Coordination
- Communicate professionally through calls, messages, and emails to document discussions.
- Act as a bridge between the student and the operations team from enrollment to course completion.
Key Performance Indicators (KPIs)
- Monthly and Quarterly Sales Targets.
- Conversion Rates.
- Client Satisfaction and Retention Rates.
- Sales Pipeline Growth.
About Company: Pregrad is an EdTech platform that offers intensive upskilling programs, which are designed and delivered with a view to current industry requirements and trends. Pregrad is continuously creating an interactive online learning experience by combining the latest technology, teaching methods, and facilities with an excellent panel of experts and mentors.
