Job Description



The Role Responsibilities

D&I Statement:
Standard Chartered is committed to diversity and inclusion. We believe that a work environment which embraces diversity will enable us to get the best out of the broadest spectrum of people to sustain strong business performance and competitive advantage. By building an inclusive culture, each employee can develop a sense of belonging, and have the opportunity to maximize their personal potential.
Job Description:
The role of the Manager, Business Analyst is to:


  • Work closely with the Product managers, Business Solution Managers and Development team to support the analysis and solutioning of various internet banking initiatives.

  • Work closely with Product managers, BSMs, Development team and other BAs in the team to ensure standardization for internet banking platform across countries

  • Suggests areas for improvement in internal processes along with possible solutions.

  • Train and mentor the newer/junior team members to come up the curve by having training documents in place and conducting knowledge sharing sessions.

  • Monitor the progress of team members and provide continuous feedback for them to be able to progress and grow.


Key Roles & Responsibilities:

  • Responsible for managing and providing business solutions for payment and clearing applications.

  • Responsible for product development and requirement specifications for payment applications including understanding of business requirements, defining business and functional requirements and working with the business and development teams to support seamless project delivery.

  • Engage with the country business to understand relevant trends and opportunities for payment products to better serve customers. Plan a roadmap of enhancements and initiatives that would deliver a stronger payment roadmap and work with the Segment Product Manager to identify suitable processes for funding, development and prioritization.

  • Maximize technology investment for payment product development ensuring criteria for project ranking and prioritization are clearly communicated to the business.

  • Work closely with the Program & Remote Project Management Teams for supporting achievement of key milestones, deliverables and tracking to ensure success of the overall project delivery.

  • Communicate effectively with System Development/Technology teams and external suppliers to establish appropriate solutions to meet business requirements.

  • Support testing team as required ensuring product quality.


Our Ideal Candidate
Qualification & Skills:

  • Experience and in-depth understanding in a product management/business analyst role in a financial institution, ecommerce or online environment.

  • Strong analytical skills and able to assess multiple systems for troubleshooting. Good problem solver and decision maker.

  • Ability to write well and experienced at writing various business documents (i.e. business requirements document, functional specifications, presentations and reports).

  • Possess ability to perform interface mapping between upstream and downstream applications.

  • Skills to execute basic SQL queries and perform System Testing for developed product.

  • Excellent communications skills, confidence and ability to work with an international team in a cross-cultural and geographically dispersed workplace. Should possess qualities that would be useful in multiple stakeholder management.

  • Motivated, able to work independently, proactively and efficiently in a fast paced and changing environment.

  • Excited and passionate about Banking Business.



About Standard Chartered
We're an international bank, nimble enough to act, big enough for impact. For more than 160 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents. And we can't wait to see the talents you can bring us.

Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion. Together we:

  • Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do

  • Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well

  • Be better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term


In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.

  • Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations

  • Time-off including annual, parental/maternity (20 weeks), sabbatical (12 weeks maximum) and volunteering leave (3 days), along with with minimum global standards for annual and public holiday, which is combined to 30 days minimum

  • Flexible working options based around home and office locations, with flexible working patterns

  • Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills,global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits

  • A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning

  • Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.


Recruitment assessments - some of our roles use assessments to help us understand how suitable you are for the role you've applied to. If you are invited to take an assessment, this is great news. It means your application has progressed to an important stage of our recruitment process.
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Standard Chartered plc is a multinational bank with operations in consumer, corporate and institutional banking, and treasury services. Despite its UK base, it does not conduct retail banking in the UK, and around 90% of its profits come from Asia, Africa, and the Middle East.

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