Role Charter: Analyst
As an Analyst , you will be responsible for driving onboarding efficiency, seller activation, and operational excellence through data-driven decision-making. The role requires a strong analytical mindset to identify onboarding bottlenecks, uncover improvement opportunities, and translate insights into scalable solutions. You will work closely with Operations, Product, Sales, and Growth teams to ensure a seamless onboarding journey for sellers.
What You'll Do (Key Responsibilities)
- Analyze seller onboarding funnels, activation metrics, and operational KPIs to identify performance gaps and growth opportunities.
- Build dashboards, reports, and automated tracking systems using SQL, Excel, and Power BI to provide actionable business insights.
- Conduct root cause analyses on onboarding drop-offs, delays, and seller activation challenges, recommending data-backed solutions.
- Partner with Product, Operations, Sales, and Customer Success teams to improve onboarding workflows and drive process efficiency.
- Identify and implement process optimization and automation opportunities to enhance scalability and reduce manual effort.
- Present insights, recommendations, and business cases to stakeholders, driving data-informed decision-making across teams.
Experience & Background
- 1–4 years of experience in Business Analytics, Business Operations, Strategy, Consulting, or related analytical roles.
- Experience in E-commerce, D2C, Marketplace, SaaS, or high-growth startup environments is preferred.
- Proven track record of using data to drive business decisions, operational efficiency, and customer experience improvements.
- Hands-on experience with SQL, Excel, Power BI, and data visualization/reporting tools.
- Tier-1 Pedigree [Top IIT, NIT, BITS]
Skills & Mindset
- Analytical Problem Solving: Ability to analyze data, identify root causes, and develop actionable solutions to business challenges.
- Process Optimization: Strong aptitude for identifying inefficiencies and driving improvements to enhance onboarding effectiveness and operational scalability.
- Business Acumen: Understands key business metrics and can translate data insights into meaningful business recommendations.
- Stakeholder Management: Effectively collaborates with cross-functional teams and influences stakeholders to drive outcomes.
- Communication & Data Storytelling: Presents complex analyses and insights in a clear, concise, and actionable manner.
- Ownership & Execution Excellence: Demonstrates accountability, attention to detail, and the ability to independently drive initiatives from insight to implementation.
