Job Description
About Us
Foodhub currently has 30,000+ restaurant, takeaway, stadia, hotel and bar clients in the UK, Ireland, USA, Canada, Nigeria, Grenada and ANZ. Today, Foodhub powers the technology behind many different QSR's, stadia and venue, online order, delivery and POS businesses, giving them a multi-solution tech stack to drive their business forward and open new revenue streams.
From the moment a consumer is thinking of placing an order, to the time the order arrives at their door and a review is posted to social media, Foodhub has solutions to drive the consumer experience, whilst adding extra value via our ecosystem of partners. The Foodhub Tech Stack is extensive: from Web and Mobile Ordering to 3rd Party Order Aggregation, Dispatch and Self-Delivery, complete Hardware/Software POS systems, extensive array of POS integrations, On-Premise Kiosks, QR Code Ordering and Payment, Table-side Mobile Order/Receipt Printers, plus an extensive product and development team to support all of this.
The job roles and responsibilities are,
➤ Manage and grow assigned restaurant and takeaway partner accounts.
➤ Build and maintain strong client relationships through Calls, Outbound Engagement,and WhatsApp communication.
➤ Execute social media marketing activities across Facebook, Instagram, and GoogleMy Business (GMB).
➤ Support clients with promotional content including posters, reels, and short-formvideos.
➤ Review account and menu performance to identify growth opportunities and business improvements.
➤ Drive order growth through engagement initiatives and marketing campaigns.
➤ Ensure timely follow-ups, KPI achievement, and SLA adherence.
➤ Support partners with account-related queries, issue handling, and growth strategies
Requirements
➤ Strong communication and client management skills.
➤ Good understanding of social media marketing and digital promotions.
➤ Strong analytical and problem-solving abilities.
➤ Creative mindset with a proactive and ownership-driven approach.
➤ Ability to manage multiple accounts and maintain consistent engagement.Eligibility Criteria
➤ Minimum 2+ years of experience in Account Management OR Client Success, andDigital Marketing.
➤ Experience in social media marketing or promotional campaigns preferred.
➤ Experience in Canva, GMB, and digital content creation is preferred
