Position Overview
In this role, one will play a crucial part in managing the day-to-day operations of our brand
marketplaces (e.g. Amazon, Flipkart, Myntra, Blinkit, Zepto, etc.). One will be responsible for
ensuring smooth and efficient processes across various aspects of the marketplace, including
inventory management, order processing, delivery appointments booking and vendor relationships.
The ideal candidate will have a strong understanding of e-commerce operations, excellent
communication skills and result oriented.
Key Responsibilities
- Channel Health Performance & monitoring; FBA/ FBF/ SJIT consignment creation and BB
appointment deliveries (Offline/ Stores/ Distributors/ Marketplace), Return and Inventory
Recall management in the Channel, SPF Claim management
- DF B2B invoices updating in the panel (coordinate with finance POC for e-invoicing); holiday
marking for warehouse in marketplace channels
- Monitor inventory levels and work closely with brand owners, vendors to ensure adequate
stock availability to meet customer demand.
- Manage the onboarding process for brands and products onto the marketplace, ensuring
accurate and timely setup.
- Collaborate with cross-functional teams, including warehouse, logistics, sales, marketing, to
ensure alignment and execution of marketplace initiatives.
- Analyze marketplace performance metrics and KPIs, identifying trends and areas for
improvement.
- Act as a liaison between vendors and internal teams, providing support and resolving
operational issues as needed.
- Maintain accurate records and documentation related to marketplace operations, including
vendor contracts and agreements.
Qualifications
- Bachelor's degree in business, operations management, or a related field.
- 1-3 years of experience in e-commerce operations, marketplace management, or a similar role.
- Excellent communication and interpersonal skills, with the ability to work collaboratively in a team
environment.
- Detail-oriented with a focus on accuracy and quality in all aspects of work.
- Proficiency in Microsoft Office Suite, particularly Excel, and experience with e-commerce platforms
and marketplace panels, tools.
- Ability to adapt to change and thrive in a fast-paced, entrepreneurial environment.
- Proactive attitude with a willingness to take initiative and drive results.
- Experience working with vendors or suppliers in a retail or e-commerce setting is a plus.
Skills: marketplace management,e-commerce operations,communication,e-commerce
