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Branch Sales Manager-Micro Business Loans

IDFC FIRST Bank

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5-10 Years
a month ago
99 Viewed
4 Applied

Job Description

Role/ Job Title:Branch Sales Manager

Function/ Department:Retail Banking

Job Purpose:

The role entails scaling up and growing the customer base for the branch. It also entails developing constructive relationships with customers and working closely with them to boost volume of business across geographies by establishing a strong foundation with them as their financial partner of choice. This role encapsulates the responsibility of customer sourcing and acquisitions and building strong relationships with key dealers, strategic partners to help in client sourcing and acquisition. This is a critical branch level role that directly impacts the revenue and P&L for the branch.

Roles & Responsibilities:

  • Drive below the line activities in the assigned catchment to acquire new customers.
  • Ensure sales process adherence & desired productivity of sales officers.
  • Manage, mentor, and motivate the sales officers team.
  • Monitor and ensure sourcing of quality savings accounts in terms of product mix and value driven customer segments.
  • Monitor the quality of sourcing of products to evaluate developmental needs of the sales teams and drive the sales system towards quality standards where risks are well controlled.
  • Manage and improve the customer experience to establish a strong brand for the bank.
  • Spearhead manpower planning, recruitment and training processes for both on-roll and off-roll employees to ensure high performing talent across levels - sales officers.
  • Represent customer requirements as a customer advocate to the bank and give inputs to innovating new and relevant products.
  • Collaborate with other departments and functions to provide best-in-class products and service offerings to the customer.

Education Qualification:

Graduation: Any Graduation

Post Graduation: MBA, PGDM

Experience:5 to 10 years of relevant experience.

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IDFC FIRST Bank was formed by the merger of erstwhile IDFC Bank, promoted by renowned infrastructure financing institution IDFC Ltd. and leading technology NBFC, Capital First. IDFC FIRST Bank has provided over 30 million loans in its combined history and serves customers in over 60,000 villages, cities and towns across the length and breadth of the country. The bank believes in making customer-first products, and was the first universal bank to offer monthly interest credit on savings accounts, life time free credit cards with dynamic and low APR rates, and many other such interesting products.

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