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Branch Operations Manager

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3-7 Years
4 months ago
158 Viewed
319 Applied

Job Description

Job Purpose-To head branch operations ensuring top of the line customer service and customer engagements-

Functional Responsibilities-
  • To ensure customer service standards are met and minimize customer complaints and escalations
  • Deepen customer engagements and ensure revenue is maximized by cross sell and upsell
  • Ensure smooth operations of the branch at all times
  • Ensure branch adheres to the highest standards of compliance
  • Ensure branch upkeep in terms of physical and IT infrastructure
FUNCTION
EDUCATION
Bachelor of Business Administration (B.B.A)Bachelor of Commerce (B.Com)
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