Title : Branch Manager
Experience : 8 to 16 years (Banks only)
Budget : Upto 12 Lacs
Location : Andheri, Mumbai
- Lead a result-oriented team as is responsible for managing the Branch top line, Profitability, ensuring high quality service and Customer Relationship Management, Operation, risk and Audit.
- Own all branch banking objectives and overall branch supervision, ensure achievement of overall Branch Targets by generating business and cross sell.
- Key Customer Relationship Management & Supervision of all High-Net-Worth customer programs
- Ensure all components of the branch sales model function as per design
- Complaints Handling
- Review Branch Operations reports
- Managing teller operations and vault
- Branch Merchandising & Co-ordination with Marketing at product level
- Review vault register and Key Registers
- Review Suspense & Dummy accounts
- Ensure compliance with Banking Rules, Regulations & Procedures
- Periodic review of progress vs. objective. Ensure clarity pf Business objectives among staff
- Adherence of sales process & Operational Checklist.
- Create visibility for the brand / branches in and around the catchment area.
- Catchment area mapping
- Activity management
Job Responsibilities:
- Achievement of Business Targets
- Complaints and Customer Management
- People Management
- Review & Control
- Regulatory Compliance & Certification
