BPO Call Centre

0-2 years
150000 - 250000 INR
a month ago 328 Applied
Job Description

* Manage large amounts of outbound calls in a timely manner

* Follow communication scripts when handling different topics

* Identify customers needs, clarify information, and research every issue

and provide solutions and/or alternatives

* Seize opportunities to upsell products when they arise

* Build sustainable relationships and engage customers by taking the

extra mile

* Keep records of all conversations in our call center database in a

comprehensible way

* Frequently up skill trainings/refreshers for improvement in

performance.

* Meet personal/team qualitative and quantitative targets

* Target based calling with major focus on conversion

Apex aspire skill

People Also Considered

Career Advice to Find Better