Job Description
Job Purpose and Responsibilities
Intercontinental Exchange has an opportunity for a Full-Time Billing Analyst. The OTC Billing Analyst will have the following responsibilities:
- Perform Order to cash billing activities for various revenues streams, such as Options and Equities Trading fees, Listing fees, Pricing and Reference Data fees, Connectivity fees, Market Data fees, Regulatory fees and other miscellaneous billing fees.
- Complete OTC billing implementations to address additions, modifications and terminations of service within accounts timely and accurately. (Customer master data management)
- Review fee schedules within customer contracts to ensure billing is done accurately based on contractual terms.
- Communicate with various business units, colleagues, and customers to resolve inquiries and/or discrepancies.
- Perform invoicing quality review and make recommendations to enhance AR billing methods, processes and controls.
- Consistently meet all required deadlines for timely collection of revenue.
- Monitor and maintain billing inboxes for customer inquiries and respond promptly and professionally.
Knowledge and Experience
The position of Billing Analyst will have the following requirements:
- Associate or Bachelors degree in Accounting or business-related field.
- At least 1-2 years of prior OTC billing experience.
- Candidate must possess excellent verbal and written communication skills.
- Candidate must have strong organizational skills with extreme attention to detail.
- Intermediate to Advanced Microsoft Excel skills are required.
- Must have the ability to analyze and solve problems, prioritize tasks and work independently.
- Candidate must be able to handle confidential and sensitive information in a professional manner.
- Experience dealing with a large customer base is a plus.
- Ability to work in a fast-paced environment and have the flexibility to handle various job assignments.